Industry Leading Automation with Expert Human Oversight
Protect your organization from cyber threats with Ballast's comprehensive patch management solution. Our service combines cutting-edge automation with expert human oversight to ensure your systems remain secure, compliant, and operational across all platforms and devices.
Complete OS Support:
Windows workstations and servers - Full Microsoft platform coverage
macOS devices - Native Apple system support
Linux-based platforms - Comprehensive Linux distribution management
Mixed environments - Consistent security across standardized or diverse infrastructures
Comprehensive Device Management
Executive laptops to critical servers - Complete endpoint coverage
Platform-specific expertise - Tailored management for each system type
Intelligent scheduling - Business-aligned maintenance windows
Intelligent Automation & Control
Centralized patch management console - Unified visibility and control across entire infrastructure
Automated endpoint detection - Continuous scanning and patch downloading
Efficient local patch cache - Optimized bandwidth usage reducing network impact
24/7 Technical Operations Center monitoring and proactive issue resolution
Flexible Scheduling & Approval
Customizable maintenance windows - Aligned with business operations
Automatic approval rules - Pre-configured workflows for critical security patches
Intelligent reboot management - Weekly workstation and monthly server reboots minimizing disruption
Expert oversight - Certified engineers managing complex deployments
Comprehensive Platform Support
Microsoft platforms - Critical security updates, service packs, and rollups
Third-party applications - Adobe Acrobat, Google Chrome, Mozilla Firefox, and business-critical software
Cross-platform expertise - Native macOS and Linux support with platform-specific protocols
Role-based access controls - Appropriate team visibility and control
Monitoring & Reporting
Real-time patch status - Comprehensive deployment dashboard
Secure web portal - Remote access for monitoring and management
Expert resolution services - Professional troubleshooting by certified engineers
Audit-ready documentation - Compliance reporting and security remediation tracking
Reduced Cyber Risk
Unpatched vulnerability protection - Address most common attack vectors
Latest threat protection - Systems remain current against emerging threats
Risk-based prioritization - Critical vulnerabilities addressed first through vulnerability management integration
Operational Excellence
Minimized downtime - Intelligent scheduling and expert oversight reduce patch-related outages
Administrative burden reduction - Automated detection, downloading, and deployment
Compliance assurance - Systematic management meeting industry regulations and security frameworks
Scalable solution - Manages dozens to thousands of endpoints with consistent quality
When coupled with Ballast's vulnerability management service, customers receive complete security visibility and control. This integrated approach provides:
Unified security visibility
Into your complete security posture
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Vulnerability correlation
With patch deployment status
Critical vulnerability prioritization
Ensuring systematic remediation
Comprehensive security framework
That identifies threats and ensures timely remediation
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Expert Human Oversight
While automation handles routine patching, certified engineers provide expert management for complex deployments
Business-Aligned Operations
Maintenance windows established to minimize business disruption while maintaining security
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Seamless Integration
Service integrates with existing IT infrastructure without disrupting established workflows
Proven Results
Comprehensive approach ensuring consistent application of security updates across operating systems and third-party applications
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At Ballast Services, we take a proactive approach to cybersecurity, fortifying businesses against evolving threats with expert-driven defense strategies.
3689 Tampa Rd Suite 340, Oldsmar, FL 34677
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