Incident Recovery Services

Get Back on Your Feet Faster with Expert-Led Recovery Solutions

When cyber attackers strike and encrypt your systems, compromise your credentials, or infiltrate your network, every minute counts. Ballast Services combines cutting-edge immutable backup technology with seasoned engineering expertise to restore your business operations quickly and securely.

Key Service Components

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Enterprise Grade Protection

Our incident recovery foundation starts with immutable backups for both servers and Microsoft 365 environments. These tamper-proof backup copies remain protected from ransomware and destructive attacks, ensuring your critical data stays accessible even when local systems are compromised.

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Expert Engineering Team

Our certified engineers don't just restore data—they rebuild your IT environment using industry best practices. With years of experience in incident response and recovery, our team understands the complexities of modern cyber attacks and the strategic approach needed for complete system restoration.

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Comprehensive Incident Response Planning

Beyond recovery, Ballast helps organizations build robust incident response plans that prepare your team for potential attacks, establishing protocols and procedures that minimize damage and accelerate recovery time.

Our Proven Recovery Methodology

Immediate Response and Action

When an incident occurs, our engineers follow proven protocols to contain threats and assess damage. We quickly isolate affected systems, preserve critical forensic evidence, and implement emergency security measures including immediate password resets, Kerberos rotation, threat hunting, and other best practices across your environment.

Coordinated Breach Management

Ballast provides comprehensive breach management services, coordinating communications with threat actors, insurance companies, and legal departments. Our experienced team manages the complex stakeholder relationships that emerge during incidents, ensuring proper documentation and compliance while you focus on business continuity.

Complete System Restoration

Immutable Backup Recovery

Using our protected backup infrastructure, we restore your servers and M365 environments from clean, verified copies. Our immutable backup approach ensures that even if local backup systems are compromised, your data remains accessible and untampered.

Clean Environment Rebuild

Our engineers rebuild your entire IT environment from the ground up, ensuring complete threat eradication while implementing enhanced security measures. We don't just recover—we strengthen your defenses against future attacks.

Point-in-Time Recovery

Advanced versioning capabilities allow us to restore to specific points before attacks occurred, while backup version protection defends against sophisticated ransomware that targets backup systems.

Post Incident Strengthening

Following recovery, our team conducts thorough vulnerability assessments and implements advanced security features including enhanced network segmentation, secure email gateways, and endpoint protection. We help document lessons learned and update your incident response procedures, security policies, and staff training programs.



Proactive Incident Response Planning

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Preparation is Your Best Defense

Ballast Services helps organizations build comprehensive incident response plans before attacks occur. Our planning services include risk assessment, response team training, communication protocol development, and regular testing to ensure your team knows exactly how to respond when incidents occur.

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Best Practices Implementation

Our incident response plans incorporate industry-leading practices for containment, investigation, eradication, and recovery, reducing response time and minimizing business impact through proven methodologies.

The Ballast Cybersecurity Advantage

At Ballast Services, we take a proactive approach to cybersecurity, fortifying businesses against evolving threats with expert-driven defense strategies.

Learn More About Our Services

Endpoints Managed

15,000

Vulnerabilities Solved

100

%

Cyber Threats Blocked

17

M+

Countries

12

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